My computer was infected by a Trojan called Heur:Trojan.Win32.Generic
yesterday. MSE detected it; however, it had no ability to remove it completely.
I tried to remove it by using other tools but they could not fix the problem.
Even though I tried some other reputable antivirus programs, my efforts were in
vain. This virus is so stubborn. I have been tired of fighting against this
stubborn Trojan horse since every attempt has been turned out to be useless.
Please help.
Friendly Reminder: Please try a professional trojan horse removal tool
to remove this trojan horse once you can't remove it through the manual removal
guide below.
Description of Heur:Trojan.Win32.Generic:
Heur:Trojan.Win32.Generic is categorized as a Trojan
horse that infects users’ PCs in an aggressive ways. This stubborn virus usually
gets in a computer by being bundled with some free software. The malicious files
of Trojan viruses, which enable to disguise themselves as harmless and tempting
file names with double suffix such as TXT.EXE or JPG.EXE, are usually contained
in the installation folders of the freeware in order to deceive users into
clicking on them to run the Trojan processes. In most cases, the Trojan horse
will name its files similar to the system file names. Users may mistakenly
consider that they are just normal pictures or text files. Inexperienced users
are apt to believe the trick easily. If a hacker wants to take control over a
computer, he would try to trick the user into running the malicious codes of a
Trojan horse. The hacker will make use of various vulnerabilities he can find to
implant the malicious Trojan horse into the targeted computer successfully.
Commonly, computer users like to use anti-virus to do a system full scan. The
detection of antivirus depends on the technique of sensing malicious codes, so
for preventing from antivirus detection, the hackers tend to insert the codes
into Trojan program in case the codes are deleted by antivirus, in such way the
Trojan can deceive antivirus and avoid antivirus killing Trojans.
The purpose of this Trojan not to destruct computer data, but to steal
computer users’ information including login passwords, account Numbers game,
credit card number, online bank accounts,and many others. Unlike other computer
infection which concentrate on destroy system data, the Trojan horse is meant to
spy on what a user does on the computer and try to steal private information
such as passwords and take other information that may help them make money.
These days, Trojan horses have been a tool used to steal the victims’ personal
information for the purpose of gaining illegal profits. With the rootkit
technique, this Trojan horse is able to deep hide in the infected system and
perform all kinds of malicious activities. It is not safe to leave this Trojan
horse in the compromised computer, so we highly recommend a quick removal of
this threat.
The following instructions show you how to effectively deal with the
Trojan, but you are required to have enough computer expertise and skills. If
you are a novice user and not sure how to perform the manual removal, then you
can consider using a professional malware removal tool to eliminate this threat
from your machine easily and completely.
Dangers of Heur:Trojan.Win32.Generic
1. It enables the virus maker to access your computer remotely without
your knowledge. 2.It makes computer system vulnerable to crash or freeze. 3. It
downloads other types of malware and installs them on the infected computer,
which makes the situation worse. 4. It helps hackers to collect your browsing
history and other important data.
How to Manually Remove Heur:Trojan.Win32.Generic - Remove Trojan Horse Virus Step by Step
Heur:Trojan.Win32.Generic is a type of vicious Trojan horse that can
infiltrate into the target computer without making any noise. It can cause a
series of computer problems and downloads more malware to the compromised
system. To make things worse, this Trojan is a tool for the hacker to invade the
infected computer to steal your information. You need to get rid of it
immediately without delay. You can follow the guide below to manually remove
this threat from your PC.
Step1: Before you make any attempts to remove the Trojan horse, you’re going
to want to close any additional processes that you feel may be related to the
Trojan horse. 1. Once in Safe Mode, press CTRL+ALT+DEL to load up Windows Task Manager. Once Windows Task Manager loads up, click on the Processes Tab.
2. From here, you’ll to want to highlight nonessential third-party processes and click on End Process, followed by Yes to the warning message.
Step2: Editing the Registry
Before you can be sure the Trojan horse has been completely removed from your system, you’ll first need to ensure there are no traces of it in your registry. This will prevent it from replicating itself. Because the Trojan horse is an executable file, that means you should be able to find it in the RUN folder of your systems registry.
Carrying out the steps below will ensure the virus doesn’t replicate itself when you reboot into a normal Windows environment.
1. First, be sure to remain in Safe Mode with the appropriate administrative rights.
2. Then click on Start -> Run [Windows Vista/7: Press windows key + R], type in regedit and click on OK.
3. Once Registry Editor loads up, navigate to the following path:
HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/RUN/
4. In the section to the right, highlight and Delete all the Executables and DLLs that are associated with the Trojan horse in question.
Step3: Check Your Startup Programs
The last thing you’ll want to do is remove all files and programs associated with the virus that load up during the boot phase. You can do this by following the instructions below.
1. First, ensure your still in Safe Mode with administrative rights.
2. Then click on Start -> Run [Windows Vista/7: Press windows key + R], type msconfig and click on OK.
3. Once System Configuration Utility loads up, click on the Startup Tab. From the Startup Tab, uncheck all Startup Item(s) that are associated with the Trojan horse. Then click on Apply -> Close and restart your computer.
Note: You should only attempt to remove the Trojan horse manually, if the automated method doesn’t work. However, installing and running your powerful security tool is usually sufficient in rectifying problems such as this.
Note: Of course, it's highly recommended that you should remove trojan
horse in a professional way if there are still some similar problems with your
computer.
Summary
Heur:Trojan.Win32.Generic is a highly risky Trojan horse created to
attack users’ computers worldwide. As described above, Trojans are often
pretends to be harmless, but will make a lot of malicious actions. Once the
Trojan infects your computer, your computer will work slowly and sometimes
programs. Once installed on the computer, the trojan starts to damage the
system. The Trojan horse will change system settings and you will be interrupted
by lots of constant pop ups. Since this virus is capable of hiding in the
background of system, removing it becomes rather sticky. It is suggested that
you try an advanced method to get rid of Heur:Trojan.Win32.Generic effectively.
Moreover, it's clever for you to set up a professional malware removal tool to
detect and remove all the feasilbe infections.
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